In order to receive a full refund, cancellation notice must be received by these times:
- For breakfasts, hot meals, and bento boxes | 12:00 pm (noon) two business days prior to the delivery date
- All other products | 12:00 pm (noon) one business day prior to the delivery date
If orders are cancelled after the ordering deadline, 50% of the total invoice will be charged to cover the cost of the supplies.
If the food has already been partially prepped, fully prepped, completed, or dispatched, it will be invoiced in full.
The client is responsible for providing adequate parking space for catering vehicles and if not available then applicable parking lot fees will be added to the final invoice. The client will also ensure that the catering location has adequate loading dock and elevator access and that any necessary paperwork is filed ahead of the delivery date.
Office Gourmet Catering shall not be liable for damages or otherwise for failure to carry out the items of this agreement in whole or in part, caused directly or indirectly by or in consequence of fire, storm, war, earthquake, flood, venue closure, pandemic, rebellion, insurrection, riot, civil commotion, strike or by any cause whatsoever or Act of God beyond the control of Great Events Catering Inc. whether similar to or dissimilar from the causes enumerated herein.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 5 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.